About Us

M10 — The Story Behind Bangladesh's Trusted Online Betting & Gaming Platform

Who we are, why we were built, and why millions of Bangladeshi players choose m10 — it's all here.

m10
Bangladesh's Favourite Betting Brand
0
Lakh+ Registered Members
0
+ Games & Betting Markets
0
Years of Experience and Counting
24/7
Bangla Customer Support
20+
Sports Section
৳480 Million+
Prize Distribution
3 Seconds
Average Payout Time
98%
Customer Satisfaction

M10 Baji – Who We Are

M10 has become a trusted name in Bangladesh — not overnight, but earned gradually through real user experiences. We're not a platform that appeared out of nowhere. We've been here year after year, growing alongside Bangladeshi users, understanding what they need, and building accordingly.

Our team believes online betting is more than just a place to win money — it's entertainment, excitement, and a way to connect more deeply with the sport you love. That thrill of cricket, the rush of football — at m10, those feelings hit even harder.

From Dhaka to Chittagong, Sylhet to Rajshahi — m10 is a name recognised in every corner of Bangladesh. Mobile payments via bKash, customer service in Bangla, and an interface built to feel local: that's why m10 is Bangladesh's first choice.

  • Five Years of TrustServing Bangladeshi players continuously since 2020.
  • Licensed & RegulatedOperating under a licence from an international gaming authority.
  • Built for BangladeshisLanguage, payment methods, games – everything is tailored with Bangladesh's reality in mind.
  • Safe & ConfidentialWith SSL encryption and two-factor authentication, your personal data and funds are fully protected.

Our Mission & Vision

🎯
Our Mission

Our mission is to bring a safe, transparent, and enjoyable online betting experience to everyone in Bangladesh — where technology and trust go hand in hand.

🔭
Our Vision

Established as South Asia's most trusted betting platform, with responsible gaming at the core of everything we do.

💡
Our Commitment

Every deposit and withdrawal is secure, every draw is transparent, and every complaint is resolved promptly — three commitments we never walk back on.

What m10 Offers That Others Can't

Six Reasons Why Millions of Bangladeshis Choose m10

Full service in Bangla

From the interface to support — everything is in Bangla. Play comfortably without the hassle of a foreign language. Live chat and email support are all available in Bangla.

Instant Transactions via bKash & Nagad

Deposits and withdrawals via bKash, Nagad, and Rocket are typically processed within 5 minutes. Bank cards and crypto are equally supported.

Live Betting & Streaming

Cricket, football, tennis — bet in real time on hundreds of matches. Many games also come with live streaming directly on the m10 platform.

500+ Games in One Place

Slots, Live Casino, lottery, fishing games — all on one platform. New games added every month.

New Promotions Every Day

Welcome bonus, weekly reload, cashback, free spins — the offers at m10 never stop. VIP members enjoy even more exclusive perks.

24/7 Bangla Support

Need help at 3 AM? Our live chat is available in Bangla around the clock. Average response time is under 2 minutes.

Our Values

The Principles That Drive m10

Running a betting platform is about more than just games and odds — it carries a sense of responsibility. Four core values guide every decision m10 makes.

01
Transparency

Every odds, bonus term, and payment figure is displayed clearly. No hidden charges.

02
Responsibility

To help prevent problem gambling, we offer self-limits, cooling-off periods, and access to helplines.

03
Security

We use the highest-grade technology to protect user data and funds — no compromises.

04
Fairness

Every game outcome is RNG-controlled and audited by a third party. Zero human interference in results.

The m10 Journey

How a Small Team Became Bangladesh's Biggest Betting Brand

M10's journey began in early 2020. At the time, online betting existed in Bangladesh — but there was no Bangla-language service, no bKash payment option, and nothing tailored for Bangladeshi users. m10 was built to fill exactly that gap.

In our very first year, the response from Dhaka and Chittagong was overwhelming. Users kept saying, "Finally, a platform that speaks Bangla." That word of mouth gradually spread across the entire country.

In 2022, m10 added Live Casino and launched a lottery section. In 2023, the VIP programme was introduced alongside a mobile app launch. Every step of the way, user feedback has been central to every decision.

Today, m10 is more than just a betting site – it's part of the daily entertainment for millions of people across Bangladesh. Placing bets while watching the night's match, checking lottery results in the morning, scratching a card once a week – for many, m10 has simply become a part of life.

What Our Users Say

"I started using m10 with a fair bit of scepticism. But the day my first withdrawal hit my bKash in 5 minutes, I never looked back. I've been here for three years now."
— Rafiqul Islam, Dhaka

Security & Trustworthiness

How m10 Protects Your Money & Personal Information

International License

M10 operates under a licence from an international gaming authority, with all activities subject to regular audits.

256-bit SSL Encryption

All data transmissions are secured with military-grade encryption. No third party can gain access.

Certified RNG

All game outcomes are determined by internationally recognised RNG technology and verified by eTEST Labs.

KYC Verification System

Every account goes through an identity verification process that prevents fraud and misuse.

Segregated Funds

User deposits are held separately from the company's operating funds, keeping your money safe under any circumstances.

Responsible Gaming Tools

Deposit limits, self-exclusion, and a time tracker — all the tools you need to stay in control, completely free.

Bangladesh Is Our Home

M10 is not a foreign company with a Bangladesh branch — we were built with Bangladesh at the centre. Most of our customer support team are Bangladeshi, and they genuinely understand the people here: their concerns, their problems, and their patience.

M10 was among the first to recognise the mobile banking revolution in Bangladesh. While many platforms stuck to credit cards and bank transfers, m10 had already integrated bKash and Nagad — because we knew that in Bangladesh, people do everything on their phones.

Bangladeshis' love for cricket is unmatched — and m10 gets that. That's why exclusive markets during the BPL season, boosted odds on Bangladesh team matches, and cricket-focused promotions have become a core part of what m10 is all about.

We also believe in corporate social responsibility. m10 actively works to raise awareness around responsible gaming and educates players about the risks of excessive gambling.

Our Stats

These numbers are more than statistics — behind each one is a real person's trust and experience.

Registered Members 24 Lakh+
Daily Active Users 3.5 Lakh+
Total Games & Markets 500+
Total Prizes Awarded ৳480 Million+
Average App Rating 4.7 / 5
Avg. Withdrawal Time < 10 Minutes
About Identity Verification

Before making a withdrawal on m10, you'll need to complete a one-time identity verification (KYC). This is a security measure that keeps your account protected. See the FAQ below for full details.

Meet Our Team

The Experts Behind m10

👨‍💼
Arif Hossain
Chief Executive Officer

With 10 years in the gaming industry, he is the visionary behind reshaping Bangladesh's betting market.

👩‍💻
Nazneen Akter
Head of Technology

Cybersecurity expert. Oversees all of m10's technical infrastructure.

👨‍🎯
Tanvir Rahman
Head of Product

Specialist in UX design and gaming products, focused on improving the experience for Bangladeshi users.

👩‍⚖️
Sumaiya Begum
Head of Compliance

Ensures compliance with international gaming regulations and local Bangladeshi rules.

Get Started Today

Become Part of the m10 Family — Over 2.4 Million Members Have Already Joined

Register, claim your 100% welcome bonus, and enjoy the best betting experience in Bangladesh. bKash deposits, Bangla support — everything is ready.

FAQ

Answers to Your Questions About m10 Accounts & Payments

m10 does not charge any processing fee on withdrawals — you receive the full amount you request. However, your mobile banking provider (bKash / Nagad / Rocket) may apply their own transaction fees as per their standard rates; this is outside m10's control. The minimum single withdrawal is ৳500 and the standard daily limit is ৳50,000. VIP members enjoy higher daily limits — up to ৳2,00,000 at the Diamond tier. Multiple withdrawals can be made in a single day as long as you stay within the daily limit. Bonus balance requires the wagering requirement to be met before withdrawal; your main balance can be withdrawn at any time.

KYC verification at m10 typically requires three things. First, a government-issued ID — your National ID (NID), passport, or birth registration certificate. Second, a selfie or photo of you holding the ID. Third, proof of address such as a utility bill or bank statement (if required). Upload these documents in the 'Verification' section of your account. Verification is usually completed within 24 to 48 hours. Once verified, you won't need to do it again. You can still deposit and place bets without being verified, but KYC must be completed before you can make a withdrawal.

Contact Us

Whether you have a question, suggestion, or complaint, we're always here for you. Talk to us in Bangla — we understand.

Live Chat 24/7 · Email Support in Bangla · Avg. Response 2 Minutes

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